Branch Transformation is the world’s leading conference dedicated to branch design, customer experience and strategy-driven transformation. A high-quality speaker programme forms the core of this two-day event, packed with thought-provoking case studies from leading banks, showcasing how they are using cutting-edge technology and human-centred design to drive real customer value.

RBR is excited to be welcoming delegates back to its in-person conferences and is fully committed to ensuring everybody has a safe and successful experience – see here for details of the key measures that have been put in place.

Attending organisations

400+ delegates representing 150+ organisations from 66 countries attended Branch Transformation 2021. Click here to see a list of organisations represented at the event.